Shipping policy

Shipping Policy

Shipping Charges

Free* Shipping in Canada and the US

*Exceptions: 

  • Remote locations and those outside the contiguous USA may be subject to shipping charges.
  • Canada’s Northwest Territories and Yukon: We only ship to Whitehorse and Yellowknife locations. There is a $250 shipping charge for mattresses; we do not ship furniture items to these locations.
  • For destinations not covered above, including Nunavut, please get in touch with us for quotes.
  • Shipping is a door-to-door service (with some limited exceptions), and items will not be brought into the house. 

Lead Times

We do our best to stock most items (except customizable mattresses) and are ordering regularly to reduce lead times. For customizable mattresses and other products not in stock, lead times are typically 3-5 weeks depending on the supplier. We will contact you within 72 hours of processing your order with a more accurate lead time.

Shipping of your Mattress

Our mattresses come boxed and are easily transported through standard shipping methods. Most online mattress orders include free shipping. Inside delivery and mattress assembly can be added to your order in some cities; however, assembly is straightforward, and instructions can be found here.